Privacy Policy

Who we are

Our website address is: https://boombox.shop.

What personal data we collect and why we collect it

Process Orders Made via our Website

In connection with an order, we collect information regarding your name (first name and last name), e-mail address, telephone number and address. We process the collected information for the purpose of administering your order, including to communicate with you regarding the order (e.g. for support purposes in the event of any issues with the delivery of the items), and to fulfill our contractual obligations in relation to you. There is no way of being a customer of Boombox if you do not accept the handling of the above stated personal information. Boombox will keep your information as long as you are a customer of the company and for another 36 months for above written purposes. Thereafter they will be saved in accordance to certain law requirements, for example the Swedish bookkeeping law. After this time has passed your personal information will be deleted. Furthermore, when paying via the Website you need to provide further information, such as debit or credit card information. We use third party payment providers in order to process payments via the Website. The payment providers are data controllers for their own processing of your personal data in order to process payments. The provision of the categories of personal data outlined above is required in order for us to administrate your order. If you do not provide the required information, we will not be able to process your order. We keep information regarding your order and transaction, including any support email relating to the order should any issues arise with the delivered products and for accounting purposes.

 

Use of the Website and Newsletters

Based on your consent, we may also process personal data, e.g. your name and e-mail address, that you voluntarily provide to us when ticking a checkbox in our check out, in connection with reviewing a product or signing up for our newsletter. Any posted review will be kept until further notice and we will keep sending our newsletter to you until you de-register from future communications from us. Additionally, we collect visitor statistics, including content and pages visited, referring website and searches made on our Website. We use the data to personalize the online user and shopping experience, and to develop, test and to continuously improve our Website. We do not collect complete IP addresses. Thus, the collected data cannot be connected to or used to identify you. In order to collect visitor statistics, we use cookies and similar technologies. By enabling cookies in your web browser and using our Site you consent to our use of cookies.

Cookies

We use cookies on our website to collect visitor statistics, for advertising purposes and to improve your experience using our website. When necessary we may update this information from time to time.

We recommend that you visit this page on a regular basis to get the latest information regarding the cookies we use on our website.

What is a cookie?

A cookie is a small file of letters and numbers that is stored on your device when you visit our website. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be placed on your device as soon as you visit our site. There are two types of cookies depending on the time it is stored on your device: persistent cookies and session cookies. Moreover, first-party cookies are distinguished from third-party cookies.

Persistent cookies remain on your device for the period of time specified for each cookie or until you manually delete the cookies from your device.

Session cookies are stored during the period there is an active web browser session. Session cookies are normally deleted when you close your web browser.

First-party cookies are set by the website that you are browsing (e.g. cookies placed by our domain, i.e. boombox.shop).

Third-party cookies are cookies that are set by a domain other than that of the website being visited by you. If you browse a website and another entity sets a cookie through that website, this would be a third-party cookie.

Your consent

By setting your web browser to accept cookies and visit our website, you give your consent to our and our service providers’ use of cookies on this website.

Can I withdraw my consent?

Yes. If you wish to withdraw your consent, you will need to delete the cookies stored on your device in your web browser settings. Moreover, if you wish to prevent that cookies are stored on your device, you need to change your web browser settings to disable cookies. Please note, however, that if you choose to disable cookies, the website may not work properly or at all.

 

Direct Marketing and Surveys

Based on your consent we may process your email address to send direct marketing information to you in order to satisfy our legitimate interest of informing you of offers in relation to our products and services. We may also process information regarding your order history, order value, payment method used and from which country you accessed our Website in order to send you relevant and tailored offers via e-mail and other similar ways of electronic communication.

You have the right to at any time oppose to our processing of your personal data for direct marketing purposes and de-register from future communications from us, please see contact details below. Furthermore, we may process your name, e-mail address and order history to carry out customer surveys in order to satisfy our legitimate interest of obtaining further knowledge of how our customers view us and our products and services.

The individual results of the surveys are only retained during such period that it takes for us to compile the result on an aggregated level and is thereafter deleted. The aggregated information is retained until further notice.

Analytics

We may process the personal data that you provide to us, including location, purchased product categories and information regarding payment method, when using our Website for statistical purposes, e.g. in order to see how many individuals in a certain age range have purchased our certain product. This statistical information may be used for business development purposes. The processing of your personal data is necessary in order to satisfy our legitimate interest of continuously improving our business and providing new products and services.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

Third Party Payment Providers

Your personal information could come to be handled by a so-called data processor that helps in our communication with you. This data processor will only handle your personal information in accordance with the guidelines for which it was collected. We use third party payments providers to handle payments via our Website.

In order to administer the order and for the performance of the agreement between you and us, we will disclose information regarding your name, address, order information, and debit or credit card information and device used for purchase to the third-party payment provider.

As stated above, the payment providers are data controllers for their own processing of your personal data in order to process payments.

Delivery and Storage Partners and other Third-Party Service Providers

In order to handle orders, we use third party delivery service and storage partners. As such, for the purposes of administering the order and to fulfil our contractual obligations in relation to you we will share your personal data, including your name, address and telephone number in addition to order information with our delivery and storage partners.

Moreover, we may for the purposes outlined above in Section 2 engage additional third-party service providers not mentioned in this section, e.g. to carry out customer surveys and to send tailored offers. The third-party service providers that we engage are contractually obligated to only process your personal data in accordance with our strict instructions and may not use your data for their own purposes.

Additionally, they are obligated to implement technical and organizational security measures to protect and safeguard your personal data.

Other Third Parties

Finally, we may process and disclose the personal data that you have provided to other third parties than outlined above in order to fulfil our legitimate interest of complying with applicable law and regulations and lawful regulatory requests or relevant orders from competent courts and public authorities and to establish, exercise and defend legal claims.

Additionally, we may disclose your personal data to third parties in case of a merger or a transfer of assets in order to fulfill our legitimate interest of carrying out such merger or transfer of assets.

WHAT ARE YOUR RIGHTS?

You have the right to request access to the personal data that we store about you. You also have the right to request that incorrect or incomplete personal data is corrected. Furthermore, you have the right, to the extent our processing is based on your consent, to at any time revoke your consent to our processing of your personal data. Should you have any issues regarding our processing of your personal data, please do not hesitate to contact us.

Naturally, you also have the right to lodge a complaint with your local Data Inspection Board should you wish. As of 25 May 2018, you also have, to the extent applicable data protection laws provide, a right to erasure of personal data, restriction of processing, to object to certain processing and a right to data portability. The right to data portability covers such personal data that you have provided to us and which we process either based on your consent or in order to fulfill our contractual obligations in relation to you.

This typically includes your name, e-mail address, telephone number, address, order information, order history. It may also include any products reviews that you have made on the Website and survey results.

 

RELATED INFO

Email Privacy Policy

Our email privacy policy describes how Boombox protects your privacy when collecting and using personal information provided by you.

Why do you receive emails from us?

If you receive emails from us, you have either purchased our products and receive emails in relation to your purchase or you have subscribed to our newsletter through a form.

How do we collect and use information?

Based on your consent, we process your email address to send direct marketing information to you. These emails contain information in relation to our products and services, such as exclusive offers, collection launches, events or similar. In order to send personalised newsletters, we also process information regarding your order history, order value, payment method used, GEO location when opening the newsletter and your language preference.

You have the right to request access to the personal data that we store about you. Furthermore, you have the right to at any time oppose to our processing of your personal data for direct marketing purposes and unsubscribe from future communications from us. Should you have any issues regarding our processing of your personal data, please do not hesitate to contact our Help Center.

How can you unsubscribe?

If you no longer wish to receive our newsletter, you can unsubscribe at any time, by send us a mail with theme “Unsubscribe”.

We protect your privacy!

The information that you provide is exclusively available to employees and service providers for the sole purpose of sending you newsletters. We always treat your personal details with the utmost care and will never sell or share personal information with other third parties unless we have your permission.

You have the right to return all products you have bought from boombox.shop for a full refund or exchange within 30 days of receiving them.

Items bought from our online store can not be returned or exchanged in a retail or concept store.

All items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.

We do not take responsibility for any items lost during the return shipping.

If you have any questions or concerns about our processing of personal data, please contact us using the following contact details.

Boombox

Aridea, 58400

Greece

[email protected]